(Very necessary (but possibly boring) information 馃檪)
Delivery:
All courses are taught online, either live or in videos. We are using the internet here. Links for the teaching are sent by e-mail, so it is very important that the e-mail address is correct.
All private counseling/mentoring is online. Links to our meeting are sent by e-mail. It is very important that the e-mail address is correct when signing up.
Processing of personal information:
Personal information is not stored by Ragnhei冒ur Gu冒j贸nsd贸ttir except for name and e-mail address. It’s possible that third party will store those information and more.
Payments:
All payments go through Paypal.
Paypal is a reseller for Ragnhei冒ur Gu冒j贸nsd贸ttir and your credit card statement will appear
Paypal – RGUDJONS-NN (or RGUDJONS-NAERANDI or RAGNAGUDJONS).
Refund Terms:
Courses
Live courses are not reimbursed except according to the one-third rule.
Digital courses that you get full access to after purchase are not are not reimbursed.
Further explanation of the rule of thirds.
The third rule: If you are unhappy after you have been given access to a third and / or a third of the course has been taught, you can get the course refunded. No refunds are allowed after more than a third of the course has been held and / or you have gained access to more than a third of the course material.
Private mentoring/counselling:
Other rules apply to private counseling. In private counseling, similar rules apply as for other self-employed healthcare professionals in Iceland, e.g. psychologists and physiotherapists. The time will not be refunded unless it is canceled at least 24 hours in advance.
In the event of an illness on the same day, you must notify us by e-mail before 9 am and book a new time in the booking system.
Private mentoring/counselling packages – 6 weeks: If a refund is requested before the 3rd time starts, the remaining hours will be refunded, ie. 2/3 of the advice.
12-week personal counseling: If a refund is requested before 5 hours, the remaining hours will be refunded, ie. 2/3 of the advice.
Membership:
You need to cancel you membership 14 days before your monthly renewal to make sure it’s takes affect for the next month.
Electrical education/ Online material of any sort:
Electrical education – All purchases of electrical education that are sent immediately by e-mail are final and will not be refunded unless there is a defect in the link.
Contact information:
Ragnhei冒ur Gu冒j贸nsd贸ttir, nutritionist M.Sc and Yoga teacher.
Email: ragna @ ragnagudjons.com